Public Courses
Public Courses for 2010

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The following MASTER CLASS PROGRAMME Create an Exceptional Law firm in 5 days is for Business Support Solutions (Greater Manchester Chamber of Commerce) members so please book using their website:www.business-support-solutions.co.uk or email me for more details.

PDF Document Download the Course Flyer here

Manchester - This programme consists of a ½ day taster (see below) and 5 practical workshops (see below) – you can book any of the days or the whole programme and receive 2 hours free one2one coaching session to ensure you achieve your goals.

1. Strategy for Creating an Exceptional Law Firm and Change Management Best Practices
2. Leading and Motivating staff in these Challenging Times
3. Professional compliance and Financial Management
4. Marketing and Business Development
5. Managing Teams including Dealing with Difficult Behaviour

The following NEW ½ DAY COURSES are delivered under the Phoenix Forum banner (dedicated to helping you create the exceptional law firm– see our new website www.phoenix-forum.co.uk)

“Exceptional. One of the best informative and thought provoking seminars I’ve attended”
Mike Fox, Managing Partner, Slater Heelis

  • Unlocking the business development of your team by Ian Brodie
  • Increase the profitability of your fee earners – Gary Cook - Booth Ainsworth
  • Cut costs by reducing the ratio of support staff to fee earners – Jayne Smith – Document Direct
  • Whistle stop guide on surviving an SRA monitoring visit – Adele Warchester Warchester Consulting
  • How to be and stay motivated in times of change and uncertainty – Ann Page Beyond the Brief

Stockport – 15th April in conjunction with Booth Ainsworth (please book using their website www.boothainsworth.co.uk)

Manchester – 28th April (please book using website www.phoenix-forum.co.uk)

Warrington 12th July in conjunction with Centre for Assessment and Recognition North West - please contact Janine Parr on 01925 256660 or email her at janine.parr@carnw.co.uk

Salford – 15th September in conjunction with Greater Manchester Chamber of Commerce – www.business-support-solutions.co.uk or phone 0845 608 3388

The following NEW COURSES are for Kaplan Altior so please book using their website: www.altior.co.uk

Effective Client Interviewing and Client Relationship Management

6/4 London
24/8 Manchester
13/9 Birmingham
17/9 Cardiff
22nd Sheffield

ABS– A threat to your firm or ABS’S and what you need to know

7/4 London
14/10 London

Getting the Best out of your People

21/4 London
15/10 London

Client Relationship Management in the post Clementi World

19/4 London
20/10 London

Bpp favourites -The following courses are for Bpp so please book using their website: www.bpp.com

Complaint avoidance

2/2 Manchester
26/2 London
1/12 Manchester
9/12 London

Leading and managing an in-house legal department

14/7 London
19/10 London

Management stage 1

13/4 Leeds
07/5 Newcastle
02/9 Leeds
06/9 Manchester
07/9 Liverpool
5/10 Manchester
8/10 Newcastle
2/12 Leeds
14/12 Manchester

Management stage 1 – for in-house lawyers

18/5 Manchester
25/5 Newcastle
29/9 Manchester
6/12 Manchester

Management stage 2

10/2 Manchester
29/4 Leeds
19/5 Liverpool
21/9 Leeds
30/9 Liverpool
27/10 Manchester

Managing External Lawyers Effectively

27/4 London
15/5 Manchester
11/1 London

Managing Poor Performance

30/06 London
19/07 Manchester
11/10 Manchester
13/10 London
9/12 London